In the inaugural episode of Displace's AMAs, we talk with former DMP captain & long time content moderator, AngelRose. Angel has worked with the DMP for years, engaging in and leading several projects, on both official Discord servers & external communities.
What is your driving motive for moderation?
It all relates to my core motive, which is helping online communities, and people in general.
In this, angel proceeds to explain how she was once in marketing and how she always wanted to do a marketing job that she felt meant something. She then goes on to explain how she worked for a political candidate and non-profits but had gotten laid off and how in the interim, she had a lot of time to sit down and think about what she wanted to do with her life and she was doing that wasn't strictly work. She then explains how she always had a passion for making online communities improve, be better, and safer, and how she wanted to improve this and show how the people running these care and want it to grow.
What actually got you into moderating?
I used to participate for a content creator and I got really involved with his community and at one point was asked if I wanted to be a moderator.
Angel goes on to explain how she initially wasn't too sure what that meant, but as time went on, it was basically helping to manage the community, keep people on the right track, and discipline rule breakers. She also mentions how she naturally fell into it as she was always a helpful person.
How do you go about dealing with those you're close with (Friends, regulars, etc)?
I touched on that topic, but it's often times pretty difficult on how to proceed from there when it's someone you personally know.
Angel then goes on to explain how she was in a situation just like this a while back where a user was acting up and all of the mods were friends with this person, so it wasn't something they could really hand off to people less biased. She then goes on to say how typically you want to avoid conflict of interest as much as possible and lists a few examples such as: Handing off to someone who may not be as close to them as the rest or not know them at all. She also goes on to add that what she personally does is talk to people who are not online at all and explaining the situation with as much facts as possible without saying her personal thoughts just to see what they think.
How do you deal with people making threats against you, like doxxing?
Most of the time people want to scare you, and that's where they get the power from. They don't get their power from actually doing something to you, they get their power from scaring you and getting that reaction.
Angel explains how she generally views threats like this, and mentions how most of the time, they're just an empty threat used for manipulation or power dynamic. She then goes on to explain how she usually goes about handling these types of threats, which is to ignore and report to trust & safety. She also mentions that banning them from the server and letting TnS deal with is also something you can do as they're just there. She further adds to not be afraid to use the block button and that it's there for a reason, be it harassment, doxxing, or any other kinds of threats.
Displace On Air
We'd like to thank AngelRose for guesting on this Podcast episode! Want to submit questions for the next AMA or listen live? Join our community, check out the events tab, grab the AMA announcements role and stay posted for the next AMA! We also have a thriving Discord-meta community and we'd love to have you on board, hope to see you there!